Effective Date: July 22, 2026
This policy outlines the terms governing warranties, returns, and refunds for products sold by Buildo Industries Inc.(“Buildo,” “we,” “us,” or “our”).
a. Limited Warranty Coverage
Buildo warrants that its products will be free from defects in materials and workmanship under normal use for a period of:
• Consumer Products: [6–12 months] from date of purchase
• Industrial Products/Equipment: [12–24 months] or as specified in contract
• Manufacturing defects
• Faulty materials
• Product malfunction under normal use
• Normal wear and tear
• Improper installation or misuse
• Unauthorized repairs or modifications
• Damage caused by accidents, negligence, or external factors
• Consumable parts (unless defective upon delivery)
At our discretion, Buildo will:
• Repair the product
• Replace the product
• Provide a partial or full refund
a. Eligibility for Returns
You may request a return if:
• The product is defective or damaged upon delivery
• You received the wrong item
• The product is unused and in original packaging (for non-defective returns, if allowed)
• Returns must be requested within 7–14 days of delivery (consumer products)
• Industrial product returns are subject to contractual terms
To qualify for a return:
• Product must be in original condition
• All accessories, manuals, and packaging must be included
• Proof of purchase is required
• Custom-made or specially manufactured products
• Installed or used industrial equipment
• Clearance or final sale items
Refunds are issued when:
• A returned product meets eligibility requirements
• A product cannot be repaired or replaced
• An order is canceled before shipment
Refunds will be processed via the original payment method unless otherwise agreed.
• Refunds are processed within 7–21 business days after approval
We may deduct:
• Shipping and handling fees (if applicable)
• Restocking fees (up to [10–20%], if applicable)
To initiate a return:
1. Contact us at [Insert Email Address]
2. Provide order details and reason for return
3. Receive return authorization (if approved)
4. Ship the product to the designated address
• Defective or incorrect items: Buildo covers return shipping
• Non-defective returns: Customer bears shipping costs
To the maximum extent permitted by law, Buildo’s liability is limited to the purchase price of the product.
We are not liable for:
• Indirect or consequential damages
• Loss of business or profits
• Installation or downtime costs (unless agreed in contract)
For industrial clients:
• Warranty and return terms may vary based on contracts or service-level agreements (SLAs)
• Installation, maintenance, and service agreements may override this policy
We reserve the right to modify this policy at any time. Updates will be posted on our website.
For all warranty, return, or refund inquiries:
Buildo Industries Inc.
[Insert Address]
[Insert Email Address]
[Insert Phone Number]
